Privacy Policy

Last updated: 30 July 2026

Park View Business Centre respects your privacy and is committed to protecting your personal information. This policy explains what we collect through this website, why we use it and the rights available to you.

1. Who we are

Park View Business Centre is the controller of the personal information described in this policy.

Address: Park View Business Centre, Combermere, Nantwich, SY13 4AL
Email: info@parkviewbusinesscentre.co.uk
Telephone: 01948 661 600

2. Information we collect

We may collect:

  • Your name, email address, telephone number, company name and any information included in an enquiry or contact form.
  • Your email address and any other information you provide when subscribing to marketing emails.
  • Technical and usage information collected through Google Analytics, such as your device type, browser, pages viewed, approximate location and how you use the website.
  • Records of your cookie and consent preferences.

Please do not submit confidential, sensitive or special-category personal information through our website forms unless we specifically request it.

3. How we use your information

We use personal information to:

  • Respond to enquiries and arrange viewings.
  • Provide information about our workspace and business services.
  • Manage prospective and existing customer relationships.
  • Send marketing emails where you have chosen to receive them.
  • Understand how visitors use the website and improve its content and performance.
  • Maintain website security and demonstrate compliance with privacy and cookie requirements.

We do not use your information for solely automated decisions that have legal or similarly significant effects.

4. Our lawful bases

We rely on:

  • Contract or steps before entering a contract when responding to requests concerning workspace or services.
  • Legitimate interests when managing enquiries, operating and improving the website, maintaining security and communicating with business contacts, provided those interests do not override your rights.
  • Consent for marketing subscriptions and non-essential analytics cookies. You can withdraw consent at any time.
  • Legal obligation where information must be retained or disclosed to comply with the law.

5. Contact forms

Information submitted through website forms is stored securely in the website database and sent to authorised Park View personnel by email.

We use this information only to deal with your enquiry, provide requested information and manage any resulting business relationship.

Enquiries that do not lead to a business relationship are normally deleted within 24 months of the last meaningful contact. Information connected with a customer relationship, contract, dispute or legal obligation may be retained for longer where necessary.

6. Email marketing

We use Mailchimp to manage newsletter subscriptions and send marketing emails.

We only send these emails where you have subscribed or where another lawful basis permits us to contact you. Every marketing email includes an unsubscribe link. You can also withdraw your consent by contacting us.

Mailchimp processes subscriber information on our behalf. It may process information outside the United Kingdom using legally recognised data-transfer safeguards. You can read the Mailchimp privacy policy.

After unsubscribing, limited information may be retained on a suppression list to ensure that you are not added back to marketing communications unintentionally.

7. Google Analytics

Subject to your cookie choices, we use Google Analytics to understand website traffic and usage. Google Analytics may collect information about your device, browser, approximate location, pages visited and interactions with the website.

Google Analytics 4 uses IP addresses temporarily to determine approximate location and then discards them before the information is stored. We do not intentionally send names, email addresses or other directly identifying contact information to Google Analytics.

Analytics cookies will not be activated until you provide the required consent through our cookie banner. You can change or withdraw your preferences at any time using the cookie settings available on the website.

Google may process analytics information outside the United Kingdom using appropriate transfer safeguards. Further information is available in Google’s privacy policy.

8. Cookies

We use CookieYes to display our cookie banner and record your cookie preferences.

Essential cookies may be used without consent where they are necessary for the website to operate. Analytics and other non-essential cookies are used only in accordance with the choices you make through the cookie banner.

Detailed and current information about the cookies used, their providers and their duration is available through our cookie banner and Cookie Policy.

9. Who receives your information

Personal information may be accessed by:

  • Authorised Park View Business Centre personnel.
  • Our website hosting, maintenance and email service providers.
  • Mailchimp, for email subscriptions and marketing.
  • Google, where you consent to analytics.
  • CookieYes, for cookie-consent management.
  • Professional advisers, regulators, law-enforcement bodies or other parties where disclosure is legally required.

These organisations may only use the information for the relevant service or as otherwise permitted by law. We do not sell personal information.

10. International transfers

Some service providers, including Google, Mailchimp and CookieYes, may process information outside the United Kingdom.

Where required, these transfers are protected by a UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved contractual clauses or another legally recognised safeguard. You can contact us for further information about the safeguards applying to your information.

11. How long we retain information

We retain personal information only for as long as reasonably necessary:

  • General enquiries: normally up to 24 months after the last meaningful contact.
  • Marketing subscriptions: until you unsubscribe or we stop using the list, subject to limited suppression records.
  • Customer and contractual records: for the duration of the relationship and any period required for tax, accounting, contractual or legal purposes.
  • Analytics information: according to the retention period configured within our Google Analytics account.
  • Cookie-consent records: for as long as necessary to demonstrate and manage your consent choices.

Information may be retained for longer where required by law, to establish or defend legal claims, or to resolve a dispute.

12. Security

We use reasonable technical and organisational measures to protect personal information. However, no internet transmission or electronic storage system is completely secure.

13. Your rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information.
  • Ask us to correct inaccurate or incomplete information.
  • Ask us to erase your information.
  • Ask us to restrict how we use your information.
  • Object to processing based on legitimate interests or direct marketing.
  • Receive certain information in a portable format.
  • Withdraw consent at any time.

You have an absolute right to object to the use of your personal information for direct marketing.

To exercise a right, email info@parkviewbusinesscentre.co.uk. We may need to verify your identity before completing a request.

14. Complaints

Please contact us first if you have concerns about how we use your information.

You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator. Information about making a complaint is available at ico.org.uk/make-a-complaint.

15. Other websites

Our website may link to websites operated by other organisations. We are not responsible for their privacy practices, and you should read their privacy policies before providing personal information.

16. Changes to this policy

We may update this policy when our website, services or legal obligations change. The latest version will always appear on this page with its revision date.